- Login as siteadmin
- Go to Store Dashboard > Order Management > View Order
- To help to locate an order you may use the filter to display order by required parameter.
To Update Tracking Number Individually
- You can click on the Order Number to view the seleted order details.
- Scroll down to Order Update / Shipping Tracking
- Key in the shipping details
- Select new order status, if applicable
- click [Update]
To Update Tracking Number Individually
- From Order Management, select the required orders
- Select [Update Tracking Number] from the Action, click [GO]
- Key in the respective tracking number
- Select the required new order status and click [Update]
- You orders are now updated. There will be email send to customer to updateb them the tracking number & order status update.