- Login as siteadmin
- Go to Store Dashboard > Order Management > View Order
- Your may locate an order by [View Order Number] or by [View Order By Status]
- To locate an order by [View Order Number], just enter the order number under [View Order Number], press Enter. System will show you the respective order detail page.
- To locate order by [View Order By Status], you may select the required status or ALL ORDERS, the system will display a order listing based on the selected status.
- Relevant Order status:
- Active Orders:
- Pending : Bank Transfer Orders pending for customer to submit payment details. Pending orders will be cancel after the payment grace period.
- Processing: The standby status for special handling
- Payment Pending Verification: Bank Transfer Orders with the payment details submitted, pending site admin to verify & accept payment
- Paypal Pending: Paypal Order with payment done, but will required action at your Paypal account. Please log in to your Paypal account.
- Payment Received: Paypal Order with payment successfully made / Bank Transfer Orders after payment verification
- Instock Shipped, Pending BO: Order with combination of both instock and backorder items. Orders are partially completed with the instock shipped.
- Pending BO: Order with only backorder items, awaiting backorder items arrival to ship.
- Ready for Self Pick Up
- Completed: Order fully shipped to customer.
- Active Orders:
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- Canceled: Normally, Bank Transfer Orders after the payment grace period, and yet no payment details submit to system by the customers.
- In checkout: Orders in the checkout process, yet to complete the check out process.
- All Orders
- You can sorting items by Order ID, Check Out Date, Payment date, by click on the menu.
- You can click on the Order Number to view the seleted order details.